THE IMPLEMENTATION AND IMPACT OF LEADERSHIP STYLE IN IMPROVING EMPLOYEE PERFORMANCE IN THE LEADERSHIP PROTOCOL AND COMMUNICATION (PROKOPIM) SECTION OF THE REGIONAL SECRETARIAT OF BANYUWANGI REGENCY

Abstract

This research aims to determine and analyze the implementation and impact of leadership styles in improving the performance of employees in the Protocol and Communication Section of the Regional Secretariat of Banyuwangi Regency. This research uses a qualitative descriptive approach where data will be analyzed descriptively originating from interviews, notes and the author's observations. The sampling technique in this research used a purposive sampling technique. Data collection techniques in this research are observation, interviews, literature study and documentation. Based on the results of data analysis, it shows that the implementation of leadership styles can improve employee performance. This is proven by the application of a democratic leadership style in accordance with employee characteristics, the division head can receive suggestions and input from superiors and subordinates well, apart from this, the Prokopim division head is good at handling problems by minimizing the negative impact on employees. The impact of leadership style can improve employee performance. This is proven by the fulfillment of employee rights, including the right to leave, the right to incentives, career advancement, additional income, rewards for employees with good performance, punishment for employees with poor performance, motivation and example as driving factors for improving employee performance from the previous year.

Keywords: Leadership Style, Leadership Protocol and Communication and Employee Performance