Anggarini P. ANALISIS PENGARUH BUDAYA ORGANISASI DAN TIPE KEPRIBADIAN TERHADAP KUALITAS LAYANAN MELALUI ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) (STUDI PADAPT. BANK BUKOPIN TBK (PERSERO) JEMBER). RELASI [Internet]. 2015Oct.19 [cited 2024Nov.24];11(2). Available from: https://jurnal.itsm.ac.id/index.php/relasi/article/view/77