HUMAN CAPITAL DEVELOPMENT THROUGH INTERACTION ACHIEVEMENT MODEL SOLUTIONS OF DIFFERENT GENERATIONS WITHIN THE ORGANIZATION - MOTIVATION PROCESS APPROACH

Abstract

The purpose of writing this article is Achieving intraction achivement and avoiding conflict is becoming increasingly difficult in a workplace populated by Different Generations within the Organization. This paper presents a model and proposes HR solutions toward achieving co-operative generational interaction by motivation process approach. Design/methodology/approach – This paper adapts motivation processes of relations to explain the distinctiveness of generational work groups and the challenges and opportunities that these groups present when interacting in organisations. Park’s theory, Kubler ross grief cycle, is the mapped onto Park’s race relations cycle in order to link generational interaction to emotional reactions to change over time. Findings – The paper sets out a research agenda for examining how generations interact in the workplace. A human resource development philosophy could be expressed in the following terms: Strategic human resource development. It acknowledges the limitations of using Park’s theory of race relations, in particular the criticisms levelled at assimilationist approaches. Originality/value – The paper provides an alternative viewpoint for examining how generations co-exist and interact and shows how HR solutions can respond to the needs of different generations.