The Effect of Social Support on Performance with Work Motivation as an Intervening Variable

Abstract

This study aims to analyze the effect of social support on midwives' performance, with work motivation as a mediating variable among midwives at community health centers in Bondowoso District. A quantitative approach was used in this study with path analysis processed using SPSS software version 25.0. The study population included all midwives working at Puskesmas in Bondowoso District, totaling 565 individuals, with a sample size of 113 respondents selected using purposive sampling. The analysis results indicated that social support significantly influences work motivation and midwives' performance. Work motivation has a dominant influence on performance improvement and partially mediates the relationship between social support and performance. These findings emphasize the importance of social support in fostering optimal work motivation to enhance healthcare workers' performance. The practical implications of this study can serve as a basis for strategic policy decisions by Puskesmas management to support improved healthcare service quality.

Keyword: Social support, work motivation, midwife performance, path analysis, health services.