THE INFLUENCE OF MOTIVATION AND ORGANIZATIONAL CULTURE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) THROUGH JOB SATISFACTION AS AN INTERVENING VARIABLE AT PT. BINTANG SAYAP UTAMA (GAJAH BARU) JEMBER

Abstract

The kretek cigarette industry has reaped many polemics and problems throughout the existence of this industry. There are many problems that must be faced, starting from controlling raw materials, sales innovation, to dealing with the government. Of course this will have an impact on cigarette companies. This has a direct impact on the Company's employees or industrial workforce. In fact, many cigarette companies have gone out of business and laid off their employees as a result of high cigarette excise rates. The aim of this research is to determine the direct and indirect influence on Organizational Citizenship Behavior (OCB) at PT. Main Wing Star (New Gajah) Jember. The population in this study were employees of PT. The main wing star (Gajah Baru) Jember, numbering 31 workers. The sampling method uses a saturated sampling technique. The research method uses the path analysis method with the SmartPLS data processing tool. The results of this study show that (1) Motivation has no direct effect on job satisfaction (2) organizational culture has a significant direct effect on organizational citizenship behavior (3) Motivation has a significant direct effect on organizational citizenship behavior (4) organizational culture has no effect directly on organizational citizenship behavior (5) Job satisfaction has a significant direct effect on organizational citizenship behavior (6) Motivation has no indirect effect on organizational citizenship behavior through job satisfaction (7) organizational culture has no indirect effect on organizational citizenship behavior.