THE EFFECT OF TRANSFORMATIONAL LEADERSHIP, ORGANIZATIONAL CULTURE AND  MOTIVATION ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR

Ni  Nyoman Ari Novarini; Ni  Kadek Kirey Gita Puspita

doi:10.31967/prmandala.v5i0.1167

Ni Nyoman Ari Novarini University of Jember
Ni Kadek Kirey Gita Puspita University of Jember

DOI: https://doi.org/10.31967/prmandala.v5i0.1167

Abstract

Human resources are the most important asset in a company or organization, if human resources do not run or carry out their role properly it will affect the company's goals. This study aims to determine the effect of transformational leadership, organizational culture and work motivation on organizational citizenship behavior at the North Kuta District Office. This research was conducted at the North Kuta District Office with a total sample of 61 employees. The sampling method in this study is the census method. Data collection is done through observation, interviews, questionnaires and documentation studies. The data analysis technique used in this research is multiple linear regression analysis through the SPSS version 26 program. Based on the results of the analysis, this study shows that transformational leadership has a positive and significant effect on organizational citizenship behavior at the North Kuta District Office. Organizational culture has a positive and significant effect on organizational citizenship behavior at the North Kuta District Office. Work motivation has a positive and significant effect on organizational citizenship behavior at the North Kuta District Office.