THE MEDIATING ROLE OF WORK MOTIVATION: THE EFFECT OF TEAMWORK AND WORK STRESS ON EMPLOYEE PERFORMANCE: STUDY AT THE COMORO COMMUNITY HEALTH CENTER, DOM ALEIXO, DILI, TIMOR LESTE IN 2023

Abstract

This research aims to (1) analyze and explain the influence of teamwork on employee performance at the Comoro Community Health Center, Dom Aleixo, Dili, Timor Leste; (2) the influence of work stress on employee performance at the Comoro Community Health Center, Dom Aleixo, Dili, Timor Leste; (3) the influence of teamwork on work motivation at the Comoro Community Health Center, Dom Aleixo, Dili, Timor Leste; (4) the influence of work stress on work motivation at the Comoro Community Health Center, Dom Aleixo, Dili, Timor Leste; (5) the influence of work motivation on the performance of employees at the Comoro Community Health Center, Dom Aleixo, Dili, Timor Leste; (6) the mediating role of work motivation on the influence of teamwork on employee performance at the Comoro Community Health Center, Dom Aleixo, Dili, Timor Leste; (7) the mediating role of work motivation on the influence of work stress on employee performance at the Comoro Community Health Center, Dom Aleixo, Dili, Timor Leste. The population in this study was 130 employees who worked at the Comoro Community Health Center, Dom Aleixo, Dili, Timor Leste with a sample size of 57 samples using the Slovin formula. The data analysis method uses Partial Least Square. Findings in the research include, teamwork has a positive and significant effect on work performance, work stress does not have a significant effect on employee work performance at the Comoro Community Health Center, Dom Aleixo, Dili, Timor Leste, teamwork has a positive and significant effect on work motivation, work stress does not significantly influence employee work motivation at the Comoro Community Health Center, Dom Aleixo, Dili, Timor Leste, work motivation significantly influences employee performance at the Comoro Community Health Center, Dom Aleixo, Dili, Timor Leste, work motivation can be intervening variables or mediating influences between teamwork on employee performance and work motivation were unable to mediate the influence of work stress on employee performance at the Comoro Community Health Center, Dom Aleixo, Dili, Timor Leste. Recommendations that need to be considered in this research include continuing to improve and maintain teamwork in order to achieve organizational goals in providing quality services to the community. Control and minimize the level of work stress among employees by reducing workload and working hours and providing opportunities for employees to refresh. Increase employee motivation by providing rewards, allowances and incentives according to their work. Improving employee performance by always paying attention to employees and providing motivation and giving confidence that they can complete the assigned tasks well. Future researchers are expected to examine more sources and references related to research variables, as well as consider other variables that influence employee motivation and performance, such as benefits, employee empowerment, and others